Sometimes, Instagram has trouble linking to Facebook Business Manager. In this case, there are a few tricks you can try.
- Log onto Facebook Business Manager: https://business.facebook.com/
- Verify you are in your business profile, as it is the only type of account that can link to Business Manager.
- Check to see if you are connecting the right Facebook URL & company website to the Business Manager.
- Verify you are the Admin for the Facebook page in Page Roles.
To check your role on your company Facebook page:
- Go to Facebook Business Manager: https://business.facebook.com/
- Click Settings
- Then, Page Roles
- View and change role permissions at the bottom of the page.
- You can also try re-converting your Instagram profile to a Business Profile.
- If you try the options below and your account is still not linking, try the steps below:
- Head over to the Facebook page used with your Instagram Business Profile
- Go to your settings and click on the Instagram option for additional details to link your account.
If you are still having trouble linking your Instagram to Facebook Business Manager, you can:
- Click the Help button on the toolbar at the bottom of the page
Or
- Contact the Facebook Business Manager Support team